Feltnyc.org was having difficulty getting traction among its userbase and potential volunteers/donors. As such, usability was challenged and did not align with the company's goals.

Fortunately, our insights lead us to craft new opportunities, such as a updated navigation bar, the ability to toggle between languages, and straightforward iconography. I will address this further as we move along.

To understand our customers' desires, requirements, and issues, I conducted inquiries that would assist us in seeing how users interact with the website. My research revealed common patterns, which are:

The findings indicate that the current website has significant issues that affect its users. The most prominent being the limited language options and poor navigation, resulting in frustration among its user base.

Which poses the question: How might we create an inclusive platform that caters to individuals from different backgrounds?

Opportunity: To improve Phases 2 & 4, we propose implementing a modern design language, adhering to web standards, which would allow users to select a preferred language for the website.

The (MoSCoW) prioritization solves one of the main problems of less robust prioritization tools by laying out specific definitions. Our research will focus on addressing the "Must-have" features.

The “must have’s” are as follows:

• A Navigation bar for users to browse the site efficiently.
• A language toggle to switch between languages
  

I believe that as a team, we effectively communicated and collaborated to achieve our goal of providing the best solution for our client, Felt NYC.

- Create a webpage (landing page, Classes page, Registration, etc.)
- Toggle Language button for easier legibility
- Updated Responsive Navigation
- Refined color palette
- Iconography (to navigate easier using visual cues)